Mercari's monthly users are said to be more than 15 million, and it is no exaggeration to say that it is Japan's largest flea market app.In Mercari, one of the attractions is that you can choose various deposits when purchasing a product, but depending on the payment method, the seller needs to do "payment confirmation work".

In this article, we will explain how to confirm the payment and deadline that Mercari sellers should remember, and also introduce how to deposit purchasers.

"Payment confirmation" is an important factor in Mercari's transaction

If the buyer selects "Convenience store / ATM payment", payment will not be made at the same time as purchasing the product.For this reason, it is Mercari's rule that the seller does not send the product immediately, always confirms the payment, and then performs the shipping procedure.If you ship before payment confirmation, in the worst case, you may be receiving only the product without payment.

Mercari usually takes measures to prevent the other party's address cannot be displayed until payment is confirmed, so there is usually no such trouble.However, if the buyer is informed of the address change in the transaction screen message or is urged to ship, it may be shipped before payment is confirmed.Make sure that the seller should always wait for the buyer's payment, check the payment before sending it out.

What is the payment deadline?

The payment deadline for the product price is 3 days from the purchase procedure.It is until 23:59 on the third day including the purchase date.For example, if there is a purchase procedure at 13:00 on October 1st, the payment deadline is 23:59 on October 3.After the payment deadline, the seller can cancel the trading.

How to check payment?

When the purchaser completes the payment, the seller's smartphone will receive a push notification and an email.In the first place, in the case of unpaid money, the transaction screen is "payment confirmation. The trading partner has selected a convenience store / ATM. Please wait until you pay. If you ship in an unpaid state, you may not be able to receive sales.Is displayed.

If the trading screen is displayed as "The product was purchased and paid. Please ship the product", the deposit will be completed, so let's complete the product shipping procedure.

If the push notification is not displayed, check the "Transaction -related" item from the "Notice / Function Settings" in My Page.If the "transaction -related" item is turned off, the push notification will not be displayed on the smartphone, so be sure to turn it on.

If you are not deposited, can you cancel your transaction?

If payment is not possible by the deadline, the seller can apply for a transaction.However, even after the deposit deadline, the buyer will be able to deposit unless the seller applies for cancellation.

There are various respondents depending on the user, such as the seller who applies for cancellation immediately after the payment deadline has passed, and the seller who asks for a while.It seems that many sellers have sent transaction messages to the buyer once after the payment deadline has passed, but if there is no reply to this message and it is clear that there is no intention to purchase, the seller will apply for cancellation.There are many things.

How to cancel?

If you want to cancel the transaction after the payment deadline has passed, apply for cancellation from the "Cancel this transaction" button at the bottom of the transaction screen.On the cancellation application procedure screen, select "Payment cannot be confirmed" because there is a guide to select a cancellation reason.If you tap "Cancel this transaction", the cancellation will be established.

Originally, Mercari's rule is to proceed with the agreement between the seller and the buyer.However, only if the purchaser's deposit cannot be confirmed, the Mercari Secretariat can automatically cancel the trading without the consent of the purchaser.

Once the cancellation is completed, the product will be suspended once, so the seller taps "Resume exhibition" from "Edit the Product" to resume the exhibition, and wait for the next trading partner to appear.

How to pay (payment) by a buyer at a convenience store

Finally, I would like to introduce how to deposit the buyer.If you pay at a convenience store such as Seven -Eleven, Famima, Lawson when purchasing a product, follow the procedure below.

For Seven -Eleven

There are two types of ways to deposit with Seven -Eleven: (1) how to convey the payment slip number displayed on the transaction screen at the cash register and (2) to present the barcode of the payment slip and have them scan.There is.

(1) How to convey the payment slip number displayed on the trading screen at the cash register

First, tap the "payment method" on the Mercari product trading screen.If you check "Seven-Eleven" and tap "Set the payment method", a 13-digit payment slip number will be issued.Train this number at the cash register, check the amount, and pay the money to complete the payment.

(2) How to present the barcode of the payment slip and get scanned

When presenting the barcode of the payment slip, tap "Payment slip: display payment slip" on the screen where the payment slip number is issued, and display the barcode.Have the barcode scan at the cash register, check the amount and pay the money to complete the payment.

For FamilyMart

When depositing at FamilyMart, operate on the FAMI port installed in the FamilyMart store.

First, tap the "payment method" on the Mercari trading screen.If you check "FamilyMart" and tap "Set the payment method", the corporate code and 12 -digit order number will be displayed.

Next, press the "Payment" button on the top screen of the FAMI port and touch "Enter the number".When displayed on the trading screen, enter the corporate code and touch "OK".Enter the 12 -digit order number on the next screen, touch the "OK" button, check the payment method, and select "Agree and proceed".Check the payment contents and touch the "Confirm" button if the amount is correct.With the application ticket output from the FAMI port, paying for the cash register within 30 minutes, the payment is completed.

Lawson

When depositing at Lawson, operate with Loppi installed in Lawson store.

First, tap the "payment method" on the Mercari trading screen.If you check "Lawson" and tap "Set the payment method", the customer number and confirmation number will be displayed.

Next, touch the "If you have various numbers" button on the top screen of Loppi, and enter the customer number displayed on the trading screen.Enter the confirmation number on the next screen and check the payment contents.If the amount is correct, touch "〇 yes" and have the application ticket output from the main unit and pay the cash register within 30 minutes.

Buyers always pay within the deadline

As mentioned earlier, the payment deadline for the buyer is three days, including the date of purchase.If the payment deadline has passed, if the seller is canceled, a penalty will be attached to the buyer who did not follow the payment deadline.If the payment deadline is repeated without observing the deposit deadline, the discretion of the Mercari Secretariat may be restricted or suspended indefinitely.

In the unlikely event that the payment deadline has passed, it is manners to send a transaction message to the seller once.Utilize the message function of the trading screen effectively so that you can make good deals with each other.

Sentence / OKI