Provision of the "complicated and increased business" issued by the diversification of childcare needs: NTT East-Sekishinetsu
Yusuke Yasuda, the chief of the Children's Division of Children's Education Department, Shiojiri City, looks back.
"We are also considering a way to solve issues as soon as possible for the city, which is conducting childcare administration with the goal of" the best town that makes you want to raise children "."
Therefore, the fact that we used to accept applications on paper -based, we decided to switch to online applications such as PCs and smartphones using the "Nagano Electronic Application Service" provided by Nagano Prefecture.。
In addition, the work of entering the application contents into the childcare system has also been automated by RPA from the handicraft of the staff so far to create Excel data to adjust the admission.
Regarding the reception of the application form, although the efficiency was successful by introducing RPA, various issues related to childcare work were still piled up.The following six issues were particularly called for improvement.
・ The burden of document creation operations is large, such as having many handwritten documents and cannot be freely created due to PC deficiency in childcare sites.・ Because the style of childcare planning was different for each garden, I felt confused when the nursery was transferred.・ Many families are urgently used for a long time, and the burden of claim management operations such as daily climbing hours and monthly tightening processing for claims is increased.・ It takes a lot of time and effort to respond to telephone calls such as absence and late every morning.・ Increase the burden of the work from printing in classes and distribution to distribution (including distribution to children who were absent on the date of distribution).・ There are only emergency emails and contact books to contact parents and communication.
"What was particularly serious was the increase in the work load due to the large number of handwritten documents. Even if you create documents on your PC, there is not enough number in the nursery school, so you have to wait for that way.It was the situation, "said Yasuda.
In response to this, the city will reduce the work burden of nursery teachers, etc., and to improve the quality of childcare by using the time for the time when the work burden has been reduced to face children.We started considering the use of ICT.
"We conduct demonstration experiments in the use efficiency of nursery schools by using ICT, and we also participated in the city, but ICT utilization can be greatly efficient to create and distribute the newsletter by childcare.I realized the effect of load reduction. So, in order to respond to permanent shortage of childcare human resources, aiming to secure and establish nursery teachers by working to create a workplace where nursery teachers can work easily.I did "(Mr. Hoda)
Shiojiri City is comparing multiple services.As a result, the introduction was decided at the end of 2020, the cloud -type ICT system for child and children's facilities, Codmon.
Kodomon is a tool that supports work style reforms and improves the quality of childcare and education, efficiency of the clerk of kindergarten teachers, nursery teachers, and teachers with ICT.The system was introduced in about 8,800 facilities in 47 prefectures nationwide, using about 170,000 teachers and nursery teachers every day, and the number of contracts with local governments such as Shiojiri City is 176 (about 1,000 facilities).There is.
"Many of the work in nursery schools nationwide have not changed in the last decades, mainly handwritten work, and the introduction of ICT will make it more efficient and have enough time to have plenty of time.The concept of Kodomon is to be used to improve the quality of education and education. It is a cloud type, so it can be introduced immediately, and it is also a major feature that teachers from all over the country can always use the latest functions. This is difficult to use.It is useful for new functions and function improvements from the teachers at the site, so that about 170,000 teachers nationwide have been raised, for example, more than 100 functions of functions last year.It's like you are there. "
Even after the selection, Shiojiri City introduced Kodomon into three facilities from January to July 2021, and the verification period was to be expanded to all nursery schools in the city.They decided to introduce all kinds of gardens in July, as the evaluation of on -site nursery teachers and parents was high.
"I wanted to expand it to the whole thing after hearing the raw voice of the site, so we spent a long period of time verifying it in three nursery schools," says Yasuda.
For the introduction of codmon, we will unify the style common to all gardens, and create new operational rules utilizing codmon.In addition to repeated briefings for nursery teachers, new PCs were distributed to each nursery school, and distribution to all 15 gardens in the city was completed in August.
However, due to the expansion of the new colon virus infection, the movement across the prefecture was limited due to the expansion of the new colon virus, causing the Kodmon staff to visit the city.Therefore, a reliable NTT East-Sekishin-Etsu representative from the city performed local response and adjustment, and conducted a briefing session for nursery teachers in cooperation with the city.
Ryo Sugiura, the second business innovation department of NTT East-Sekishin-Etsu Nagano Branch Technical Solution, looks back.
"In the introduction of codmon services, I was impatient how to reduce the burden on nursery teachers. Held operation workshops in each garden, and the parents would go down to parents on the day of service operation.I did my best to start a smooth operation by explaining how to do it. "
In addition, Shinta Saga, a Children's Division, Children's Division, will also evaluate the following.
"NTT East-Seki Shin-Etsu has been promptly and carefully responded to problems with systems and tablet terminals that occurred in nursery schools, and system operation.Thanks to the generous support, we were able to start smoothly. We have all involved in the construction of a network environment for using a system in each garden, to the terminal setting required for system operation, so we support childcare business.I feel that the system introduction is centrally managed. "
By the way, in order to ensure security, access is controlled using IP address restrictions on connection to codmon, and access from nursery schools to codmon is performed via a network connecting the nursery school in the city.It is.
Due to the introduction of codmon, a childcare support system, Shiojiri City has been spending on the claim management of emergency long -term childcare fees, telephone correspondence for morning absence, and newsletters and classes.The time required for distribution was greatly reduced, and the convenience of parents was improved.
The city has conducted a staff questionnaire in one of the nursery schools where Kodomon has been introduced, and there are also voices that highly evaluate the system as follows.
・ Contact to parents ・ Easy to notify ・ Reduced telephone correspondence such as absence accepted ・ Handwritten documents have been reduced, and documents have become easier ・ It is easier to share information among staff -Service.Improvement and parents are happy
"Especially in the morning, the morning attendance was used in the past, and it was possible to automatically aggregate things that could be done with the application, and that it can be automatically tied without doing anything.I have been evaluated as easy. Also, there are many parents who say that the app can be notified of absence without worrying about time, and thank you for receiving contact while going out. ").
In response to these results, the city is also going to respond to childcare planning using codmon, such as supporting on site, reviewing the style, and registering an unfinished style.At the same time, he is also considering a new Kodomon menu that can be used.
"Basically, we are considering the abolition of paper -based exchanges. For example, we use a paper -based contact book to interact with parents and the garden, but the function of the contact book is.Because it is also equipped with codmon, we intend to focus on it. The contact book is also an important information about children, so if it is digitized, we can leave it as a memory of children's growth., It should be nice for parents. "(Saga).
In addition, NTT East-Sekishinetsu Nagano Branch Second Business Innovation Department, Deputy Manager Tetsu Niki said, "Some of the nursery teachers are not good at ICT and the introduction of codemon, and the operation has changed.I think some people think that it is. I would like to support the system that I have introduced with convenient use. "
Finally, Mr. Hoda and Saga said, "We will continue to use ICT, etc., and further improve the convenience of childcare sites and improve the convenience for parents, and improve childcare qualitatively.I will connect to me. "