Japan PC Services Co., Ltd. (head office: Takata City, Osaka Prefecture, Chairman: Kashiko Shinhang, Stock Code: 6025, hereinafter referred to as "the Company") acquired 100% shares of Minasol Co., Ltd. (head office: Taitto District, Tokyo, Chairman: Shinahara Tadao, hereinafter referred to as "Menasol"). To report to you on the situation of the wholly-owned subsidiary.
As an independent enterprise, the company provides about 160000 pieces of support for the setting and troubleshooting of personal computers, smartphones and other IT devices throughout the year. In addition, the repair business of store-owned smartphones carried out by the Group has about 180000 pieces of actual results each year, and the Group provides about 340000 pieces of support each year. "it is most suitable for the intelligent life of every guest! With the concept of ", our goal is to provide the services needed by the society that says thank you to its customers."
Under the concept of "providing customers with the highest satisfaction", Minasol takes high-quality proposal ability as the advantage to carry out outbound call center operation and consulting business centered on large-scale communication services for each customer. As an agent of large-scale distribution service, it is developing new franchise stores. In the future, we will make full use of the first posture and high proposal ability of Minassol customers to play a synergistic role in the group and further expand the cause.
The company group put forward the support strategy of "the whole family" and "the whole office" in the medium-term business goal 2020-2024, and carried out new service development in order to achieve these goals. As a support strategy for the whole family, it began to provide quota guarantee and insurance services for IT equipment, as well as guaranteed lines. In addition, a strategy throughout the office to meet the needs of the company expanded in the IT society, with the establishment of a technical call center to serve children's centers 24 hours a day, along with telecommuting and education IT, which is further popularizing the provision and introduction of support services for IT solutions in the Corona disaster. The lineup for legal persons is being expanded.
In order to provide these services to more customers, Minasol is responsible for part of the after-sales business.
Provide our group's customers with the best service advice to help you solve the potential anxiety and difficulties related to IT equipment and network, so as to provide a more comfortable IT network living environment. In addition, as a new service, we will take advantage of Minasol and be responsible for outsourcing the call center agency business with the goal of further expanding the business solutions business.
In addition, the company is also good at pulling proposals, using Minasol's existing customers and new development experience, actively expanding new customer base and strengthening the support of the whole home and the whole office.
No.1: Japan's PC service site supports the corresponding performance of the cause in August 2020.
Number 2: the corresponding performance of the smart holiday station in August 2020.
Number 3: the cooperation performance of Japan's PC Services in the second quarter of August 2021.
Figure 4: the ratio of legal persons to individuals is the actual performance for the second quarter of August 2021.
Provide every customer with the best IT network environment, so that you can help you live a comfortable life in the whole team. In addition to the visit and visit recommendations, our goal is to follow up from the call center to provide the best IT solution for a wider range of customers.
I would like to express my deep gratitude for the support and understanding of the Group's business operation.
Home network and "electricity, gas, tap water" are ranked as the fourth infrastructure of life, and devices connected to the Internet, such as smartphones, game consoles and IoT appliances, are also widely used outside computers. In addition, the network and IT devices are essential in daily life, including the online access to public programs and medical services, the popularity of IT education and telework, and the Internet of things is expected to increase in the future.
Life has become convenient, on the other hand, preparation for personal computer and network failures, preparation for security risks, optimization of complicated communication costs such as smartphones and networks, convenience and security, and even no burden on the family economy. Skillful use in the most appropriate condition Users also need more and more knowledge.
Therefore, the goal of the company group is to take a negotiable "frequent doctor" position when things are difficult around the IT network at home and office. In order to use the IT network conveniently, safely and at ease, provide "high-tech capabilities, useful information, and proposals suitable for guests", in line with your home and office environment, only the "frequent doctors" around you can do it, we will put forward proposals suitable for guests. Therefore, we will take Minasol with high-quality proposal ability as a group to strengthen not only the existing pull proposal, but also the push proposal, and we will continue to provide customers with the services needed by the "thank you" society in the future.
About Japan PC Service Co., Ltd.
Representative name: chairman Jia Xi Xinxing
Founded: September 2001
Capital: 36005 yen
Location: 9-33 Hirochi-cho, Takata City, Osaka Prefecture
Business content: integrated support services for IT devices such as personal computers and smartphones
The official website of Japan PC Service Co., Ltd. Https://www.j-pcs.jp/
Https://www.4900.co.jp, the official website of the doctor's family network
About Minasol Co., Ltd.
Trade name: Minasol Co., Ltd.
Representative name: chairman Shinahara Shinahara
Founded: January 2019
Capital: 10 million yen
Location: 4-12-1 Ueno, Taitung District, Tokyo
Business content: call center business, legal person business
The official website of Minassol Co., Ltd. Https://mina-sol.co.jp/