2022 OriChildn Customer Satisfaction ® Survey Power Company Retail No. 1

LOOOP Co., Ltd. (Headquarters: Taito -ku, Tokyo; President: Souichiro Nakamura, hereinafter LOOOP), a labeling energy centered on renewable energy, is the Looop Denki Co., Ltd. (Headquarters: Headquarters: Headquarters:We will inform you that it has won the first place in the "Electric Company Retail" ranking of the "2022 OriChildn Customer Satisfaction® Survey" Childnducted by Minato -ku, Tokyo, President and CEO: Tsune Koike).* OriChildn Customer Satisfaction® Survey Details: https: // Life.oriChildn.Child.JP/Rank-ELECTRITY/Retailing/

This is the first survey of "Electric Power Company Retail" in the "Oricon Customer Satisfaction® Survey", and in this survey, "Looop Denki" means "subscription procedure" such as ease of subscription procedures, and the ease of understanding of the price plan.We also won the first place in the "support service" items such as "Plan" and the ease of understanding of the inquiry.In addition, the recommendation intention to indicate "how much the company wants to recommend" ( * 1) is 74.5%, continuous intentions ( * 2) indicating "how much you want to continue the service of the company" 83.It has a high reputation of 0%.( * 1) Oricon Customer Satisfaction® Survey by 2022 "Q".In response to the questions of how much you would recommend the company's service, the results were summarized in four stages: "(1) I want to recommend it, I want to recommend it, I don't want to recommend it too much, I don't want to recommend it at all."Calculated from (① + ②) ÷ (① + ② + ③ + ④) ( * 2) Oricon customer satisfaction ® survey in 2022 “Q.In response to the question of how much do you want to continue the service of the company, the results are "① I want to keep using it very much, I want to keep using it, I don't want to keep using it too much, I don't want to keep using it at all."Calculated from "(① + ②) ÷ (① + ② + ③ + ④)"

According to the survey, Yusuke Kojima, the director of the Electric Power Business Division, stated as follows."I am very honored to have been selected as the first place in the first survey of customer satisfaction in" Retail Power Company Retail ". Since the full liberalization of power retail in 2016, it has not been well known as an independent new electricity.Departing from the stage, the number of cases has been steadily increased, and as of November 2021, the number of contracts has exceeded 350,000. We will continue to work hard to create and improve services, and continue to work hard to make Looop Denki more loved by our customers.I would like."

Ｌｏｏｏｐは電力小売が全面自由化した2016年4月より低圧小売事業に参入して以後、徐々にエリアを拡大し、2020年7月より沖縄県で申し込み受け付けを開始し、現在は全国47都道府県（離島を除く）のお客様に「Looopでんき」を販売しています。2021年4月からは、ご利用中の電気を実質的に再生可能エネルギーとみなすことのできる環境価値オプションメニューである「eneChild（エネコ）」のお申し込みも開始しました。

LOOOP, which aims to realize an energy -free society, wants to make the cost of customer's energy a little lower, so power is used in Looop Denki, which introduced the basic charge of 0 yen for the first time in the industry.In addition to supplying, we have developed and designed and designed products that lead to the spread of renewable energy.

[Survey Overview] Internet Survey Survey Respondents: 7,181 Survey Number of companies: 54 Survey period: 2021 Survey subjects subject to survey persons: Gender: No specified, age: 18~ 84 years old, region: nationwide conditions: Those who meet all conditions below (1) Those who have contracted for a power company or switched within the past 3 years (2) 3 months or more (free period)Except for) (3) Definition of those who are involved in the selection of companies and know the price (except for corporate use)

Ｌｏｏｏｐが直近で販売開始した電力プラン2020年2月 電気自動車向け割引プラン「Looopでんき＋EV割」2020年4月 北海道地区限定電気料金プラン「再エネどんどん割」2020年10月 オール電化住宅向け電気料金プラン「スマートタイムプラン」2021年４月 環境価値オプション「eneChild（エネコ）」

Looop in 2016 has launched a low -pressure retail service for ordinary households and small businesses in 2016.Many customers have an easy -to -understand fee structure and simple application methods that are completed on the web, such as "basic fee 0 yen, paid for the amount used", and as of November 2021, the number of low -voltage sales contracts ( *) is 35.I broke through.A set plan with gas "Looop Denki+Gas" and "Solar Discount" for solar power generation facilities, such as "Solar Discount", a new value (plus) by adding new value to the "Looop Denki" service.The applied service "Looop Denki+" is also available.* Number of low -pressure contracts that LOOP supply electricity

[Inquiries regarding this matter] LOOOP LOOOP Denki Contact Center Contact Center Contact Contact: 0120-707-454 (Open all year round 9: 00-20: 00) Inquiries from website: https: // Looop-Denki.Childm/low-v/Childntact/※18:00以降は翌営業日のご案内となります。※混雑状況によっては、ご連絡が遅くなる場合があります。